Investor relations : office@achat.cigarettes-cigars.com
Inquires about orders : jasmin@achat.cigarettes-cigars.com
Partnership Area : info@achat.cigarettes-cigars.com
Shipping department: orders@achat.cigarettes-cigars.com

We will answer you immediately.

Before contacting us, please read the following:

Shipping:
The normal delivery timeframe for French and Deutsche Economy Post is 25-30 business days.
The normal delivery timeframe for Air Mail Registered is 9-20 business days.
Please note: We always find a solution in your favour.

We offer a 100% Customer Protection Guarantee. Many problems can be resolved through open communication. Should an issue arise, our customers are welcome to contact us immediately (do not forget to provide us with your order#) by sending an e-mail to: info@achat.cigarettes-cigars.com.

However, we strongly advise you only to contact us if your order is no longer in the timeframe.

Shipping address:
We ship around world. Additionally, we do not accept APO addresses.

Order tracking:
If you want to track your order, please contact us directly per e-mail: info@achat.cigarettes-cigars.com. Please do not forget to provide us with your order number.

Please, do not contact us before 30 days from our shipment date.

Other requests:
Our Customer Care Team is specially trained to address all inquiries. Send an e-mail to: jasmin@achat.cigarettes-cigars.com.

Please, do not contact us before 30 days from our shipment date.

Other requests:
Our Customer Care Team is specially trained to address all inquiries. Send an e-mail to: jasmin@achat.cigarettes-cigars.com.

Please, do not contact us before 30 days from our shipment date.

Other requests:
Our Customer Care Team is specially trained to address all inquiries. Send an e-mail to: jasmin@achat.cigarettes-cigars.com.

Assistance on line:
Our Customer Care Team is available to assist you on line by Yahoo Messenger user: achat_cigarettes_Help.